Frequently Asked Questions
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Q. How long does it normally take to download a track? |
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On an average, on a 56.6 Kbps dial-up modem, a 4 to 5 minute track would take about the same time to download as any other 3-4 MB file. The time taken is directly proportional to the length and the file size of the track you are downloading. With a cable/DSL or any other broadband connection, it should take relatively lesser time. This is purely dependent on your internet connectivity, since different Internet Service Providers (ISP) offer different speeds. The download will be much faster if the internet traffic at that point of time is low. |
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Q. I just downloaded and saved the file to my hard drive, but I forgot where it is. How can I find it again? |
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This is a common problem and the solution is very easy. Normally your web browser defaults to the same directory for every download, until you change it. An easy way to find out the download directory is to simply start another download. When asked, choose to save the file to your hard drive and the “Save As” window will appear, revealing your download directory. I downloaded a file and it wont play on my MP3 player? Most MP3 files on public servers are named with strange extensions or are not descriptive to what file type they are. If you already tried renaming the extension of the file to .MP3 and it wont play it may be a COMPRESSED ARCHIVE file in various formats. Of which the most popular is obviously WINZIP. Try renaming to .ZIP and open the file in WinZip. There are other COMPRESSED formats and some have password encryption so you may need a password. In most cases we provide the password if we know it but 99% of the time the file is either an MP3 file or a WinZip file. One other occasionally used format is self-extracting archive. Try renaming to .exe and running it (BE CAREFUL SCAN FOR VIRUSES). |
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Q. How do I share my files with other users? |
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Go to Library section, click on Preferences and chose to perform an autoscan, wait till the scan completes and select one or more folders to share, finally hit apply. |
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Q. Where do all my downloaded files go to? |
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You can choose the location of your downloaded files by going to “Ares Control Panel->Transfer->Download folder”, the default download location is “C:\Program Files\Ares\My Shared Folder”. Pay attention: Ares won’t copy your previously downloaded files to the new folder if you change the location, also keep in mind that you have to restart Ares to apply new settings. |
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Q. Why do some things take so long to download? |
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The speed at which a download takes place is limited by both the bandwidth of the downloader and by the bandwidth of the uploader. A document cannot by transferred faster than the uploader is capable of sending it, nor can it be transferred faster than the downloader is capable of receiving it. To Maximise transfer speed chose search results having more than 2 yellow stars. |
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Q. What does Queued mean? |
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When the user who should send you a file is already sending files to others, you get a place in line. If you are willing to wait long enough, you will probably get the file. |
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